This Refund Policy explains our approach to refunds for products and services offered by Sevora Group LLC.
Digital products
Because our digital products are delivered electronically and are non-returnable by nature, all sales are generally final once access has been granted or the product has been delivered. If you experience a genuine issue accessing or downloading a product, please contact us and we will work to resolve it promptly.
Eligibility
- Refund requests must be submitted within 7 days of the purchase date.
- The product must not have been substantially consumed or downloaded in full.
- Requests must include the order details and a clear reason for the request.
How to request a refund
To request a refund, please contact Sevora Group LLC via our Contact page with your order information. Approved refunds are processed to the original payment method within a reasonable timeframe.
Enterprise & partnership services
Refund terms for enterprise, licensing, or partnership engagements are governed by the specific agreement executed between the parties.